VDI · Digital Workspace · Hybrid Cloud · AI-Enabled Infrastructure

Digital workspaces that are secure, scalable and simply work.

iDream Technologies designs, migrates and optimises enterprise VDI and cloud infrastructure across Citrix, Omnissa Horizon and Azure Virtual Desktop. We bring in AI-assisted operations where they add real value.

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Reference topology
  • Citrix
  • NetScaler
  • Omnissa Horizon
  • Azure Virtual Desktop
  • Microsoft Azure
  • VMware
  • Nutanix
  • Hyper-V
  • OpenShift

What we do

Architecture, migration and operations for the modern digital workspace.

We pair deep technical expertise with a clear view of business requirements. The result is infrastructure that improves operational efficiency and keeps technology investment aligned with long-term strategy.

01

VDI & Digital Workspace Architecture

Highly available, resilient and secure VDI and DaaS environments spanning on-premises, hybrid and multi-cloud infrastructure.

  • Citrix DaaS
  • CVAD
  • Omnissa Horizon
  • AVD
02

Migration Strategy & Execution

Moves from on-premises Citrix Virtual Apps and Desktops or legacy VMware to Azure Virtual Desktop or Omnissa Horizon, with minimal business downtime.

  • Discovery
  • Pilot
  • Coexistence
03

Image & Application Management

Automated Windows 10/11 golden images optimised for Citrix MCS, Omnissa Instant Clones and AVD host pools, with modern application packaging and delivery.

  • MSIX App Attach
  • App-V
  • App Layering
04

Profile & Identity Management

User state virtualisation and profile containers for fast, seamless session reconnections, integrated with multi-factor authentication.

  • FSLogix
  • Citrix UPM
  • MFA
05

Automation, Monitoring & Optimisation

PowerShell and infrastructure-as-code to automate provisioning, host pool scaling, image updates and maintenance. We also diagnose login latency, profile bloat and resource bottlenecks.

  • PowerShell
  • IaC
  • ControlUp
  • Azure Monitor
06

Capacity Planning & Sizing

Workload analysis, resource sizing and performance modelling for compute, storage and networking across Citrix, Omnissa and Azure.

  • Workload analysis
  • Sizing
  • Cost optimisation
07

Application Delivery & Core Integration

We work with networking, storage and security teams to configure load balancers, gateways, connection brokers and MFA, aligned with zero-trust principles.

  • NetScaler
  • Gateways
  • Zero trust
08

Disaster Recovery & Business Continuity

Disaster recovery and business continuity plans across regional boundaries, built, tested and documented.

  • Cross-region DR
  • BC planning
  • Runbooks

AI-Enabled VDI & Infrastructure

From reactive firefighting to proactive digital workspaces.

AI can complement traditional monitoring, automation and operational processes. We integrate it where it delivers genuine operational value, and nowhere else.

  1. 01

    AI-assisted VDI operations

    Telemetry and operational data support faster troubleshooting, performance analysis and root-cause identification.

  2. 02

    Predictive analytics & capacity optimisation

    Spot resource trends, potential bottlenecks and future infrastructure requirements before users feel them.

  3. 03

    Intelligent automation & AIOps

    Fewer repetitive operational tasks, and faster incident investigation and remediation.

  4. 04

    End-user experience analysis

    Help IT teams understand recurring performance issues across virtual desktops, applications, networks and infrastructure.

  5. 05

    Infrastructure for AI workloads

    Platforms designed to support AI-enabled applications and emerging GPU-intensive workloads.

Guardrails on every AI integration

  • Security
  • Governance
  • Reliability
  • Data protection
  • Human oversight

Approach

How a platform migration runs.

Phased rollouts keep the business running. Where multiple VDI platforms must run side by side, a bridging strategy carries users across without disruption.

  1. 1

    Discover

    Audits of application dependencies, user profiles and golden images.

  2. 2

    Design

    Target topology, capacity sizing, security and zero-trust alignment.

  3. 3

    Build

    Greenfield builds, golden images, automation and infrastructure-as-code.

  4. 4

    Pilot

    Rigorous pilot testing and validation with real users and workloads.

  5. 5

    Coexist & migrate

    Platforms run concurrently during a phased enterprise rollout.

  6. 6

    Operate & optimise

    Tier-3 support, monitoring, cost optimisation and technical documentation.

Typical engagements

  • Citrix CVAD (on-premises)Citrix Cloud (DaaS)
  • Citrix CVAD (on-premises)Azure Virtual Desktop
  • Existing VDI & infrastructure estateEnvironment assessment & roadmap
  • Legacy VMware HorizonOmnissa Horizon
  • Physical desktopsGreenfield Citrix DaaS / hybrid VDI
  • Slow logons & profile bloatFSLogix, WEM tuning & monitored baselines
  • Manual image updatesAutomated image & host pool lifecycle
  • Single-site riskTested cross-region DR

Technology

The platforms and tools we work with every day.

A layered view of the digital workspace, from the user’s session down to the infrastructure it runs on, with automation and monitoring across every layer.

Platforms & tools
35+
VDI platforms
3
Delivery disciplines
12
  1. L1

    VDI & EUC platforms

    Where users meet their desktops and apps.

    • Citrix DaaS
    • Citrix CVAD
    • Citrix NetScaler
    • Citrix WEM
    • Citrix PVS
    • Citrix App Layering
    • ShareFile
    • Omnissa Horizon
    • Azure Virtual Desktop
    • MSIX App Attach
    • App-V
    • IGEL
    • Dell Wyse
  2. L2

    Profile & identity

    Who the user is, and what follows them between sessions.

    • FSLogix
    • Citrix UPM
    • Multi-factor authentication
    • Microsoft Intune
  3. L3

    Virtualisation & cloud

    The compute, network and cloud underneath.

    • VMware ESXi
    • vCenter
    • Nutanix
    • Microsoft Hyper-V
    • Red Hat OpenShift
    • Microsoft Azure
    • Load balancers
    • Gateways
    • Connection brokers

Architecture & delivery

How we take an environment from design to day-two support.

  • Solution architecture
  • Transition & transformation
  • Greenfield builds
  • Migration planning
  • Capacity planning & sizing
  • Zero-trust alignment
  • DR & business continuity
  • Production support
  • Technical documentation
  • Vendor coordination
  • Cross-functional leadership
  • Cost optimisation

Lokeshkumar Manackraj

Founder · Senior Infrastructure Architect

iDream Technologies

About

Led by an architect who designs, builds and runs these platforms.

Lokeshkumar Manackraj specialises in the design, transformation and optimisation of secure, scalable enterprise infrastructure, cloud platforms and virtual desktop environments. He leads enterprise-scale VDI architecture, multi-platform migrations and advanced tier-3 operations across Citrix, Omnissa Horizon and Azure Virtual Desktop.

His growing focus is on bringing AI and intelligent automation into VDI and enterprise infrastructure to create more proactive, efficient digital workspace platforms. He keeps strong principles around security, governance, reliability, data protection and human oversight.

  • Citrix VDI & Digital Workspace Architecture
  • NetScaler / Application Delivery
  • Microsoft Azure & Hybrid Cloud
  • VMware, Nutanix & Hyper-V
  • AI-Enabled Infrastructure
  • Infrastructure Automation & Optimisation
  • Cloud Migration & Transformation
  • Performance & Capacity Optimisation

Contact

Let's talk about your environment.

We are always glad to connect with technology leaders, infrastructure architects, cloud and VDI professionals, AI innovators, and organisations driving digital transformation and next-generation workplace technology.

Send us a message using the form and we will get back to you by email.